March 02, 2004
By: Taylor Kent
Website: http://www.1st-in-steaks.com
SkyFlow Inc. voice self-service solution delivers customer satisfaction with Wine Country Gift Baskets
SkyFlow Inc. announced today that Wine Country Gift
Baskets, a division of Houdini, Inc. has selected the SkyFlow Order Management Suite
to speech automate their order and delivery enquiries.. The SkyFlow Order Management
Suite automates business processes such as Order Status, Delivery Status, Product
Information, Alerts and Notifications as well as applications that can be easily tailored for
unique enterprise requirements.
Wine Country Gift Baskets will offer voice self service
alternatives to their customers, further exemplifying their philosophy as a one-stop source
for quality, name brand gifts at affordable prices. Wine Country Gift Baskets is the
premier source of gift baskets for any occasion and has been successfully delighting
customers and their recipients for over 15 years.
Mary Dunlop, President and CEO of SkyFlow, Inc. commented “ Wine Country Gift
Baskets joins a growing list of customers who are looking for cost effective voice self
service solutions that are high reliable and easy to deploy. SkyFlow will enable Wine
Country Gift Baskets to cut cost while ensuring repeat customer business.
By choosing SkyFlow Inc, Wine Country Gift Baskets continues its commitment to
customer satisfaction as well as cost effective operations. John Pitzen, General Manager
of Wine Country Gift Baskets announced the news: “SkyFlow solutions place us in the
forefront of contact center effectiveness and ensure a positive experience for our
customers even during the busiest seasonal peaks”.
Also see:
Food Gift Baskets
About
The Author:
Taylor Kent is a successful author and regular contributor to http://www.1st-in-steaks.com.
Great tips on buying top quality meats, steaks and seafood from the finest ranchers and butchers.
